We aim to make shopping with us simple and secure. Neldi Art accepts payments via JCC, Revolut Business. All prices listed on our site are in Euros (€) and include VAT unless stated otherwise.
Your order is confirmed only after payment has been successfully processed. If a payment is declined, your order will not be completed. Upon purchase, you will receive an electronic invoice at the email address provided.
Neldi Art recognizes the importance of your personal data and the security of online transactions. We take all necessary precautions using the most modern technologies to ensure your data remains confidential and protected.
Access to your account is protected by two credentials: your Username and Password. These credentials ensure safe access to your personal data. You are solely responsible for maintaining the confidentiality of your credentials. In case of loss or unauthorized use, please notify us immediately. We recommend updating your password regularly and avoiding easily guessed passwords such as birth dates.
All personal data entered on our site (e.g. passwords, addresses, phone numbers, credit card details) is encrypted using SSL (Secure Socket Layer) 128-bit encryption—the most secure standard available today. This ensures that your data cannot be intercepted or tampered with during transmission.
Confidentiality is considered fundamental. All information shared between you and Neldi Art is treated as confidential. Only authorized personnel may access this information and only when necessary (e.g., to process your order).
We will not disclose customer data to third parties unless required by law or with your written consent. If we use third-party partners (e.g. for system support or delivery), we ensure they comply with strict confidentiality rules.
Neldi Art shall not be held liable for any customs duties, import taxes, or other fees that may be levied by the competent authorities of the recipient’s country. The customer bears full responsibility for complying with local laws and covering any such charges incurred upon importation.
If you experience any issues during checkout, please contact us at info@neldiart.com, and we’ll be happy to assist you.
